Return & Refund Policy

Our commitment to excellence extends to your shopping experience.

1. Eligibility for Returns

Items must be returned within 14 days of delivery, unused and in original packaging.

2. Non-Returnable Items

  • Customized or engraved antique silver items
  • Gift cards
  • Special sale items

3. Damaged or Incorrect Products

If an item arrives damaged, contact us within 48 hours with photos for replacement support.

4. Refund Processing Time

Refunds are processed within 7–14 business days after inspection.

5. Contact for Returns

Email: returns@bostonsilverarts.com

Phone: +1 (817) 555-1234